Privacy Policy

Effective Date: 1st August 2025

This Privacy Policy explains how Nine Symphonies SRL ("Nine Symphonies", "we", "us", or "our") collects, uses, stores, and protects your personal data when you visit our website.

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR").

1. Who We Are

Data Controller:

  • Nine Symphonies SRL
  • Registered office: 6 chemin du Cyclotron, 1348 Louvain-la-Neuve, Belgium
  • Company number: 1027104393 (Crossroads Bank for Enterprises)
  • Email: fundingteam@nagome.com

2. Personal Data We Collect

We may collect and process the following personal data:

  • Identification Data: name, email address (e.g. when you fill out a contact form or sign up for updates)
  • Technical Data: IP address, browser type, operating system, and information about how you use our Site (via cookies and analytics tools)
  • Marketing Preferences: your consent to receive emails or newsletters

We do not intentionally collect sensitive personal data.

3. How We Collect Your Data

We collect your data when you:

  • Fill in a form on the Site (e.g. contact form, newsletter signup)
  • Browse our Site (via cookies and tracking tools)
  • Communicate with us directly (e.g. via email)

4. Why We Use Your Data (Legal Basis)

We process your personal data based on the following legal grounds:

PurposeLegal Basis
Respond to your inquiries or messagesLegitimate interest
Send you updates and newslettersConsent
Improve and optimize the SiteLegitimate interest
Comply with legal obligationsLegal obligation

5. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy, or as required by law. For example:

  • Contact form submissions: up to 18 months
  • Newsletter sign-ups: until you unsubscribe
  • Analytics data: typically 14 months (Google Analytics default)

6. Sharing Your Data

We may share your personal data with:

  • Service providers (e.g. web hosting, analytics, email marketing platforms)
  • Authorities if required by law or to protect our rights

We ensure that any third parties we engage provide adequate safeguards to protect your data in line with GDPR.

7. International Data Transfers

Your data is stored exclusively in Europe on secure servers. We do not transfer your personal data outside the European Economic Area (EEA), and we ensure full compliance with the GDPR.

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw your consent at any time
  • Object to or restrict processing
  • Request data portability
  • Lodge a complaint with the Belgian Data Protection Authority (www.dataprotectionauthority.be)

To exercise your rights, contact us at fundingteam@nagome.com.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. For more information, see our Cookie Policy.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or misuse.

11. Children's Privacy

Our Site is not directed to children under 16. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Site with the effective date.

13. Contact Us

If you have any questions or requests regarding your personal data, please contact:

  • Nine Symphonies SRL
  • 6 Chemin du Cyclotron, 1348 Louvain-la-Neuve, Belgium
  • Email: fundingteam@nagome.com