Privacy Policy
Effective Date: 1st August 2025
This Privacy Policy explains how Nine Symphonies SRL ("Nine Symphonies", "we", "us", or "our") collects, uses, stores, and protects your personal data when you visit our website.
We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR").
1. Who We Are
Data Controller:
- Nine Symphonies SRL
- Registered office: 6 chemin du Cyclotron, 1348 Louvain-la-Neuve, Belgium
- Company number: 1027104393 (Crossroads Bank for Enterprises)
- Email: fundingteam@nagome.com
2. Personal Data We Collect
We may collect and process the following personal data:
- Identification Data: name, email address (e.g. when you fill out a contact form or sign up for updates)
- Technical Data: IP address, browser type, operating system, and information about how you use our Site (via cookies and analytics tools)
- Marketing Preferences: your consent to receive emails or newsletters
We do not intentionally collect sensitive personal data.
3. How We Collect Your Data
We collect your data when you:
- Fill in a form on the Site (e.g. contact form, newsletter signup)
- Browse our Site (via cookies and tracking tools)
- Communicate with us directly (e.g. via email)
4. Why We Use Your Data (Legal Basis)
We process your personal data based on the following legal grounds:
| Purpose | Legal Basis |
|---|---|
| Respond to your inquiries or messages | Legitimate interest |
| Send you updates and newsletters | Consent |
| Improve and optimize the Site | Legitimate interest |
| Comply with legal obligations | Legal obligation |
5. Data Retention
We retain your personal data only as long as necessary for the purposes set out in this policy, or as required by law. For example:
- Contact form submissions: up to 18 months
- Newsletter sign-ups: until you unsubscribe
- Analytics data: typically 14 months (Google Analytics default)
6. Sharing Your Data
We may share your personal data with:
- Service providers (e.g. web hosting, analytics, email marketing platforms)
- Authorities if required by law or to protect our rights
We ensure that any third parties we engage provide adequate safeguards to protect your data in line with GDPR.
7. International Data Transfers
Your data is stored exclusively in Europe on secure servers. We do not transfer your personal data outside the European Economic Area (EEA), and we ensure full compliance with the GDPR.
8. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw your consent at any time
- Object to or restrict processing
- Request data portability
- Lodge a complaint with the Belgian Data Protection Authority (www.dataprotectionauthority.be)
To exercise your rights, contact us at fundingteam@nagome.com.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. For more information, see our Cookie Policy.
10. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or misuse.
11. Children's Privacy
Our Site is not directed to children under 16. We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our Site with the effective date.
13. Contact Us
If you have any questions or requests regarding your personal data, please contact:
- Nine Symphonies SRL
- 6 Chemin du Cyclotron, 1348 Louvain-la-Neuve, Belgium
- Email: fundingteam@nagome.com
